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Duke House.
15 Seymour Street, Royal Arsenal,
London. SE18 6SX.

Enables you to live independently while receiving round-the-clock care and support.

Live-In Care

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A service that provides an alternative to residential care for people who need support to live independently.

Supported Living

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A flexible and responsive care service that adapts to your changing needs.

Floating Support

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Meet Us and What we Do

Dew Healthcare Services Ltd aims to provide a high quality, safe, responsive, effective and well-led care service to people in the comfort of their own homes, in supported living, semi-independent and sheltered housing settings.


Explore Our Services

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Homecare/Floating Support

A flexible and responsive care service that adapts

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Supported
Living

Enables individuals to live in

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Semi-Independent
Living

Provides the opportunity for indi

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Live-In care

Enables you to live independently

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Residential Care

Provides care for individuals who are no..

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Reablement
Care

Aims to support you in developing the skills..

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Companionship
Care

Provides companionship and conversation,

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Short Break Activities

A short break gives disabled children or young people

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Holiday Food and Fun Programme

This provides food and nutrition education, physical

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Respite
Care

Available for a few hours, a day, or

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1999

Since

%

Care
And Support

What Makes us different

Dew Healthcare Services Ltd aims to provide a high quality, safe, responsive, effective and well-led care service to people in the comfort of their own homes, in supported living, semi-independent and sheltered housing settings. We also aim to provide enriching and rewarding work opportunities to our team of carefully selected healthcare workers. It is our aim for everyone to be united behind a vision to establish an exceptional care service that we can all be proud of. We believe that by adopting a values-based approach to nurturing and developing our workforce and caring for our service users, the outcomes will be happier people who are safe and well cared for.

Complaint process

Complaints Process of Services

If you can, tell the manager at the care home about the concerns of your love one, they should be willing to discuss the problem with you and may try to resolve it informally. If they do not, you may need to speak to us for support

Years of
Experience

P-W-S-N
Expert
Carer
01
Unhappy With your provider
1
02
Talk to your provider
2
03
Make a complaint with us
3
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Health and Social Care - Frequently asked questions?

  • CQC Registered
  • Compliance and Enforcement actions
  • Becoming a registered provider Today

RIDDOR is the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995. These Regulations require employers, the self-employed and those in control of premises to report specified workplace incidents.

In the health and social care sector there is often uncertainty over whether incidents are reportable, particularly when they involve members of the public (eg patients in a hospital or residents in a care home), or when employees receive sharps injuries or suffer from work-related stress.  

Some incidents are not reportable under RIDDOR. However, this does not mean that the general provisions of the Health and Safety at Work etc Act 1974 (HSWA) do not apply.

Other bodies regulate fostering. Carers are subject to a thorough assessment process to ensure their suitability to foster children and receive training, monitoring and supervision. For this reason, HSE would not generally regulate foster care.:

A personal health budget uses NHS funding to create an individually agreed personalised care and support plan, that offers people of all ages greater choice and flexibility over how their assessed health and wellbeing needs are met.

The personalised care and support planning conversation identifies the care, support and services the personal health budget will be spent on. This can include a range of things to give people access to care, support and services that are holistic, innovative and build on their strengths.

Key points:

  • personal health budgets enable people to have choice and control over decisions about their care and the budget that is available to meet their needs
  • personal health budgets can be managed in different ways. No one will ever be expected to have more choice and control than they feel comfortable with
  • the NHS should work in partnership with the individual and agree together the outcomes to be achieved and set these out in a personalised care and support plan
  • all personal health budgets must be agreed and signed off by the person’s NHS team, and where necessary the local integrated care board (ICB).